Frequently Asked Questions

Do I need my unlimited tag number to update my credit card on file?

Yes, If you do not have your unlimited tag number please stop by the wash location or call us at 504-305-0334.

I have a new vehicle. How do I transfer my pass to another vehicle?

If you have your pass number, please visit the location to transfer a new pass to a different vehicle. If you need your pass number, please stop by the wash location or call us at 504-305-0334.

Can I change my plan type online?

No, you will need to stop by a location to change plans.

Can I cancel my plan type online?

No, you will need to stop by a location to cancel your plan.

Will I receive an email confirmation after I change my credit card?

Yes, you will receive an email confirmation after you submit your request.

Change Credit Card on File

Personal Information

Name:

Phone:

Why are we asking for this information? So we can contact you if there are any problems updating your plan.

Email:

Why are we asking for this information? So we can contact you if there are any problems updating your plan.

Customer ID:

Found on the RFID tag on your vehicle. The tag is typically placed on your windshield or driver-side door jamb. (ex. 12345+123456)

Updated Credit Card Information

Name on Card:

Billing Zip/Postal Code:

Card Number:

Verification Code:

Expiration Date:

I authorize my plan credit card to be updated. Your IP Address and other information will be recorded for fraud prevention purposes.

Please do not reload your browser after submitting your request. You will receive confirmation upon completion.