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Frequently Asked Questions

 Do I need my unlimited tag number to update my credit card on file?

Yes, If you do not have your unlimited tag number please stop by the wash location or call us at 504-305-0334.

 I have a new vehicle. How do I transfer my pass to another vehicle?

If you have your pass number, please visit the location to transfer a new pass to a different vehicle. If you need your pass number, please stop by the wash location or call us at 504-305-0334.

 Can I change my plan type online?

No, you will need to stop by a location to change plans.

 Can I cancel my plan type online?

No, you will need to stop by a location to cancel your plan.

 Will I receive an email confirmation after I change my credit card?

Yes, you will receive an email confirmation after you submit your request.

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