Wash Fox, LLC Privacy Policy
August 2020
This privacy policy (“Policy”) explains what personal information Wash Fox may collect through its website, at its car washes and through other communications with customers and potential customers, as well as how that information is used, to whom it may be disclosed, and how it is safeguarded. We may refer to Wash Fox as “we,” “us,” or “our” throughout this Policy.
We will post updates to this policy www.WashFox.com when they become available. Your use of the Wash Fox website (the “Website”) or the Wash Fox car washes constitutes your consent to the terms of this Policy. If you cannot or do not consent to the terms of this Policy, do not use the Website or the Wash Fox car washes.
Personal Information
We may collect personal information that you provide to us or is recorded through our automated point of sale systems. Such personal information may include, without limitation, your name, address, company name, telephone numbers, automobile type, model and color, license plate number, email address, personal preferences, credit and/or debit card numbers, purchase and ordering information, user account information, responses to survey questions and other information, and other information which our Website’s cookies and other technologies may collect (collectively “Personal Information”).
We may use Personal Information to:
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Process your online orders;
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Open an online account at your request, or validate your access to the account;
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Personalize your online experience with content and offers tailored to you;
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Provide customer service, whether in response to a request or following up on an order;
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Include you in surveys and contests;
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Improve our website, improve the manner in which offers are made on our website, improve purchase decisions of our visitors and improve the interactions visitors have with our website;
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Enable you to interact with third-party content service providers, whether by linking to their sites, viewing their content within our Web environment, or by viewing our content within their Web environment; and
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Marketing our products and services that may be of interest to you.
Automatically Collected Information
When you visit the Website, we automatically collect information, such as browser type and version, service-provider identification, IP address, the site from which you came, the pages you visit when you are browsing our Website, and the site to which you navigate after leaving our Website. Some of this information is anonymous, as it does not permit us to identify you personally. However, we may associate this information with your any of your Personal Information that we have collected.
We may also capture data through Cookies and similar technologies and provide them to Google Analytics or another third-party analytics provider to improve your experience with our Website. Information about how to opt out of Google Analytics is located at http://tools.Google.com/dlpage/gaoptout/. If you would prefer not to accept cookies from our Site or any other website, you can modify the settings in your web browser. If you refuse to accept cookies, it is possible that some portions of the Site may not function as intended.
Third Parties
We may provide your information to third parties who provide services to us or on our behalf, such as:
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Vendors whom we may engage to fulfill orders, provide customer service, process payments, monitor site activity, maintain databases, update Personal Information, provide consulting services, host elements of, or the entirety of, our Websites, and perform other services.
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Other Marketers to whom we may share elements of your Personal Information. We will not disclose to third party marketers (i) your credit card and debit card information, (ii) your cell phone numbers, (iii) any information you specifically request via email to info@WashFox.com that Wash Fox not disclose to third party marketers and (iv) any information that Wash Fox is legally prohibited from sharing with third party marketers.
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Law Enforcement Agencies to whom we may disclose Personal Information or any other information about our Unlimited Club Members and our Website visitors if we believe, in Wash Fox’s sole discretion, that doing so is required or is prudent to protect our customers, the public, our facilities, our operations or any other element of our business and Wash Fox.
Sale, Acquisition, Merger, or Other Reorganization
In the event we (i) sell or transfer all or a portion of either (a) the ownership interests in Wash Fox or one of its subsidiaries or (b) our business assets, including without limitation a facility, brand or line of business, or (ii) acquire another business entity or are involved in a corporate reorganization or other change of control, your Private Information may be shared and may be one of the business assets that is transferred as part of the transaction.
Nothing in this Policy restricts our ability to share aggregated or anonymized information that does not identify you.
Links to Third Party Websites
While you are using the Website, you may be linked or directed to other third-party websites that are beyond our control and may have a privacy policy different from ours. Please review the privacy policies of each of these third-party sites. We are not responsible for any actions or policies of such third parties.
Privacy of Children
The Site is not intended for individuals under the age of 13. We do not intentionally collect personally identifiable information from users of this site who are under the age of 13.
If we become aware that a user of our site is under the age of 13 and has provided personally identifiable information to us via our site, we will remove that child’s personal information from our files.
Reviewing or Updating Your Information
If your account information is incomplete, inaccurate, or not up to date, or if you would like to review and/or request changes to any of your information, you may sign in and review or make changes to your information under your account settings, or, if you do not have a Wash Fox account, you can send an email to us at info@WashFox.com and we will provide you with the information we have about you to review or make changes.
Email Preferences
If you make an online purchase, set up an account, or otherwise sign up to receive emails, you may receive emails from Wash Fox or from certain third-party marketers. You may unsubscribe from these emails by following the removal instructions located at the bottom of each email. Opting out of any of these emails will not stop operational or
transactional email messages from Wash Fox, including without limitation those related to password resets or other Unlimited Wash Club membership information.
Visitors from Outside the U.S.
This is a U.S.-based commerce site. This Policy governs the information collected by Wash Fox, including information collected at the Website irrespective of where you’re located when you access it, browse it, interact with it, or make purchases through it (including those that are shipped to addresses outside the U.S.). This means your personal information may be stored outside of the province, state, and/or country in which you reside (including in the U.S.), and processed by us, an affiliate or a third- party service provider as described in this Policy. Moreover, governmental bodies that have jurisdiction (e.g., courts and law enforcement agencies) may be entitled to access your personal information.
Security
Wash Fox cannot guarantee, ensure, or warrant the security of any information you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of the safeguards we have in place to protect personal information. It is your responsibility to protect the security of your login information. Unless otherwise disclosed, e-mails and other communications sent to Wash Fox through our Website are not encrypted. We advise you not to communicate any personal or other confidential information through these means.
Unless you indicate otherwise, in the event of a breach of the confidentiality or security of your personal information, you grant Wash Fox authority to notify you using the email address you provided to us when you registered with our Website.
Contact Information
If you have questions or concerns with respect to this Policy, please feel free to email us at info@WashFox.com.