Unlimited Wash Club Maintenance
Make changes to your account online:
Frequently Asked Questions
The form is saying it can't find my
membership, what could be wrong?
Your license plate number must be entered with the state code in order to be recognized by our system. For
example: If your license plate number is ABC 1234 and was issued by the state of Texas you should enter
ABC1234-TX into the form.
Do I need my license plate number to cancel my
plan or update my credit card on file?
Yes, If you no longer have the license plate please contact us at carwash@rocknrollexpresswash.com or come by
the wash for assistance.
I have a new vehicle. How do I transfer my
pass to another vehicle?
Please visit the wash location to transfer your membership to a new vehicle.
Can I change my plan type online?
No, you will need to stop by the wash location to change plans.
How long does it take for my plan to be
cancelled?
Your plan will continue to be active until your next billing date. You may continue to wash your vehicle during
this time.
Will I receive a refund after cancelling my
plan?
No, you will not receive a refund. Your plan remains active until your next billing date.
Will I receive an email confirmation after I
change my credit card or cancel my plan?
Yes, you will receive an email confirmation after you submit your request.
What if I change my mind after I submit my
cancellation request?
You will need to stop by the wash location to reactivate your plan.
What if I want to reactivate my membership?
You will need to stop by the wash location to reactivate your plan.