Rocket Car Wash

Online Store

Unlimited Wash Club Maintenance

Make changes to your account online:


Frequently Asked Questions

Q: Do I need my Customer ID to cancel my plan or update my credit card on file?

A: Yes, If you do not have your Customer ID please contact us.

Q: Where is my Customer ID?

A: If it was added to your car, it would be located in the lower left hand corner of your windshield or your license plate number.(e.g. 12345+678910 or TEST123-PA)

Q: I have a new vehicle. How do I transfer my pass to another vehicle?

A: If you have your Customer ID, please visit the wash location to transfer a new pass to a different vehicle.

Q: Can I change my plan type online?

A: No, you will need to stop by the wash location to change plans.

Q: How long does it take for my plan to be canceled?

A: Your plan will continue to be active until your next billing date. You may continue to wash your car during this time.

Q: Will I receive a refund after canceling my plan?

A: No, you will not receive a refund. Your plan remains active until your next billing date.

Q: Will I receive an email confirmation after I change my credit card or cancel my plan?

A: Yes, you will receive an email confirmation after you submit your request.

Q: What if I change my mind after I submit my cancellation request?

A: You will need to stop by the wash location to reactivate your plan.

Q: What if I want to reactivate my Fast Pass?

A: You will need to stop by the wash location to reactivate your plan.