Unlimited Wash Club Maintenance
Make changes to your account online:
Frequently Asked Questions
Where do I find my Customer ID number?
An RFID sticker is affixed to your windshield use the number from it (e.g. 12345+123456). You may also be able to locate your customer ID on the barcode placed in your Drive Side door jam."
Do I need my Customer ID number to cancel my plan or update my credit card on file?
Yes, If you do not have your Customer ID number please contact us.
I have a new vehicle. How do I transfer my pass to another vehicle?
Please visit the wash location to transfer your membership to a different vehicle.
Can I change my plan type online?
No, you will need to stop by the wash location to change plans.
How long does it take for my plan to be canceled?
Your plan will continue to be active until your next billing date. You may continue to wash your car during this time.
Will I receive a refund after canceling my plan?
No, you will not receive a refund. Your plan remains active until your next billing date.
Will I receive an email confirmation after I change my credit card or cancel my plan?
Yes, you will receive an email confirmation after you submit your request.
What if I change my mind after I submit my cancellation request?
You will need to stop by the wash location to reactivate your plan.
What if I want to reactivate my membership?
You will need to stop by the wash location to reactivate your plan.