Unlimited Management | Tidal Wave Auto Spa

Online Carwash Store

Manage your Unlimited Wash Club

Need to make a change? You can update your credit card number or discontinue your membership. Your customer ID (an 11 digit number on the FastPass sticker) is required to manage your plan online. For additional help, please visit Tidal Wave or call Customer Service at (706) 938-0991

Frequently Asked Questions

 Do I need my unlimited tag number to cancel my plan or update my credit card on file?

Yes, If you do not have your unlimited tag number please visit any location and a helpful attendant will assist you.

 I have a new vehicle. How do I transfer my pass to another vehicle?

Please visit any location to transfer your pass to a different vehicle.

 Can I change my plan type online?

No, you will need to stop by a location to change plans.

 How long does it take for my plan to be cancelled?

Your plan will continue to be active until your next billing date. You may continue to wash your car during this time.

 Will I receive a refund after cancelling my plan?

No, you will not receive a refund. Your plan remains active until your next billing date.

 Will I receive an email confirmation after I change my credit card or cancel my plan?

Yes, you will receive an email confirmation after you submit your request.

 What if I change my mind after I submit my cancellation request?

You will need to stop by a location to reactivate your plan.