Monthly Unlimited VIP Car Wash Program Terms & Conditions:
These terms and conditions (the “Program Terms and Conditions”) govern the Unlimited VIP Wash Club program (the “Unlimited Program”) operated by Boing US Holdco, Inc. or any of its operating subsidiaries, collectively doing business as International Car Wash Group (ICWG) (“Company”). By becoming a member of the Unlimited Program (“you” or a “Member") and receiving benefits of the Unlimited Program, you agree that you have read, understood, and accepted these Program Terms and Conditions. These Program Terms and Conditions supersede all previous terms and conditions of the Unlimited Program.
As an Unlimited Program member, you understand that the credit card provided will be automatically charged each month until the membership is cancelled or terminated. No prior notification of such charges will be provided unless the date or amount of your monthly charge changes or if these terms change, in which case Company will provide at least 30 days’ notice prior to payment being collected through a communication to you through the email and/or mobile number associated with your Unlimited VIP Wash Club account, and notice that will be posted at the website at TERMS AND CONDITIONS Link
You authorize Company or its agent to charge your credit card account for the amount of the monthly membership fee. The monthly billing date will be the same date the initial membership purchase is completed.
You understand that you may cancel your membership at any time, in accordance with these Program Terms and Conditions, by submitting an online cancellation request at https://supersonic1.com/cancel-downgrade/ , by filling in and submitting the cancelation form https://supersonic1.com/contact-pages/pass-cancellation-form/ that will automatically send an email to Customer Care or by visiting the site in person.
Eligibility
The Unlimited Program is open only to individuals who are residents of Alabama, Arkansas, Colorado, Florida, Georgia, Kentucky, Missouri, Mississippi, North Carolina, Ohio, Oklahoma, Tennessee, Texas, and Utah (the “Territory”) and are at least 18 years old at the time of registration and who provide valid and accurate personal information and a valid and accurate credit card, cell phone number and email when enrolling in the Unlimited Program. Individuals under the age of 18 are not eligible. Corporations and other entities are not eligible. The Unlimited Program is only available in the Territory. All information provided by you must be valid and accurate and must be kept current. Physical vehicle limitations may apply. Only one vehicle per account is allowed, different accounts cannot be combined, and no joint accounts are permitted. Unlimited Program accounts and benefits are non-transferrable.
Membership, Enrollment & Fees
To apply to enroll in the Unlimited Program, visit a participating Supersonic Express Wash located in the Territory and request to apply to enroll in person with an employee or at the point of sale kiosk. You may access an application form in advance on the website at https://supersonic1.com/go-unlimited/ and print and fill out the required information on the application, which you must then bring to a participating Supersonic Express Wash location to enroll. After you review the Program Terms and Conditions, complete, sign and submit the enrollment form and complete any applicable car wash, take your paper receipt to a Supersonic Express Wash employee who will place an RFID Tag on your front windshield to finalize your membership enrollment. The RFID tag has your unique membership number printed on it. RFID Tags must be applied to the front windshield of the registered vehicle by a Supersonic Express Wash employee, unless otherwise instructed, and must remain on the front windshield during your membership. Tampering with RFID tags can result in cancellation of membership.
Only the vehicle registered with your Unlimited Program account (the 11-digit number printed on your personal RFID tag) is eligible for the program and it must have a Supersonic Express Wash RFID tag affixed to the window. Damaged tags should be reported to Supersonic Express Wash immediately. Any attempt to remove RFID tag will damage it and prevent it from operating. Member must notify Company of any changes in vehicle ownership, or if the vehicle is stolen.
Fees are determined by the wash package you select, which will be identified in your enrollment materials.
Program Benefits
Unlimited Program membership provides unlimited car washes* for your qualifying registered vehicle during regular business hours at the Supersonic Express Wash location where you enrolled in each month your membership is renewed. Participating locations and hours of operation are listed at https://supersonic1.com/locations/ . Company reserves the right to alter hours of operation or limit services at any time and for any reason, for example and without limitation, preventive maintenance, repairs, inclement weather, and holidays.
*Wash details are determined by the wash package you select, which will be identified in your enrollment materials. Wash package details and options are posted onsite at Supersonic Express Wash location.
Cancelling Membership
Membership may be canceled at any time. Cancellations must be received at least seven (7) days prior to the next billing date, otherwise you may be charged for that month and the cancellation will be effective the following billing date. The plan will remain in effect for full calendar month at a time, no refunds or credits will be given for partial periods. To cancel your membership, visit https://supersonic1.com/cancel-downgrade/ to submit a cancellation request as directed on the website, or fill and submit the online cancelation form https://supersonic1.com/contact-pages/pass-cancellation-form/ that will automatically be emailed to our customer care with your request to cancel, or visit your local Supersonic Express Wash location where you signed up and ask a car wash attendant to cancel your membership. To cancel your membership online or by email, you will need to provide your Individual Account number (the 11 digit Supersonic Unlimited VIP Wash Club number on the RFID sticker in your windshield) and your Supersonic Site Location address.
Company may, in its discretion, suspend your benefits, or cancel your membership account, at any time with immediate effect and without written notice in instances where Company believes that you have (i) acted in a manner inconsistent with applicable laws or regulations, (ii) a monthly charge is declined by the card processing system or you otherwise failed to pay Company amounts due, (iii) acted in an inappropriate, fraudulent, abusive, or hostile manner, (iv) breached or violated any of these Program Terms and Conditions, or (v) engaged in any misconduct or wrongdoing in connection with the Unlimited Program. Nothing contained in these Program Terms and Conditions will limit Company in the exercise of any legal or equitable rights or remedies.
Upon cancellation or termination of your membership in the Unlimited Program for any reason, all unredeemed benefits will be forfeited, and you will no longer be able to participate in the Unlimited Program. Company will not compensate or pay cash, cash equivalent, or credit for any forfeited or unused benefits. Whether you may re-enroll in the Unlimited Program after a termination is at Company’s sole discretion.
Modification & Termination of Unlimited Program
Company may change the Unlimited Program and associated benefits for any reason, at any time, and without notice. Company may make changes that affect, without limitation, processes, benefits, prices, and rules of the Unlimited Program. All Unlimited Program benefits and services are subject to availability and may be changed at any time without notice, except Company will provide at least thirty (30) days notice to you of changes to your monthly charges or to these Program Terms and Conditions by posting them online at https://supersonic1.com/unlimited-vip-wash-club-membership-terms-and-conditions/ and through the email and/or mobile number associated with your Unlimited VIP Wash Club account.
Company may terminate the Unlimited Program with one month's advance notice to active members. Company may terminate the Unlimited Program in whole or in part, in any jurisdiction, on less than one month's notice if required to do so by applicable law, as determined by Company in its reasonable discretion.
Your Personal Information
By entering or providing your mobile number, you will receive mobile notifications, text messages, and phone calls (including calls using a prerecorded voice), from Supersonic Express Wash, which may be sent using an automatic telephone dialing system, about your Unlimited Program membership, including communication in any changes to terms and conditions of this program. Message and data rates may apply. You represent that the mobile phone number you provide is accurate and that you are a current authorized user or subscriber of that mobile phone number. You agree to promptly notify us if you change your mobile phone number or any other contact information you provided to us. By becoming a member of the Unlimited Program and receiving benefits of the Unlimited Program, you agree that you have provided consent for Company and its authorized third-party agents to process data that is personal to you, and to use and disclose that data to third parties, in accordance with the Company Privacy Policy at https://supersonic1.com/international-car-wash-group-privacy-policy/ , which is incorporated in these Program Terms and Conditions by reference.
Miscellaneous
The Unlimited Program cannot be combined with other offers. Company may, from time to time, run promotions or special offers related to the Unlimited Program (“Promotions”). The details of any Promotion will be communicated to you by Company or its agents, for example and without limitation, by posting onsite at a Supersonic Express Wash location, posting online at the Supersonic Express Wash website, and/or by email or text message to you. Promotions will be governed by these Program Terms and Conditions and by any additional terms and conditions of each Promotion.
If you do not accept these Program Terms and Conditions, or any subsequent amendment, modification, or supplement, your sole and exclusive remedy is to terminate your membership in the Unlimited Program. The Unlimited Program is void where prohibited by law. Any unspecified expenses related to the enrollment or use of the Unlimited Program are solely the member’s responsibility. If a court holds any of these Program Terms and Conditions unenforceable, the remainder of the Program Terms and Conditions will remain enforceable. The failure by Company to act on any breach of the Program Terms and Conditions by you will not constitute a waiver of Company’s right to act with respect to any future breaches.
Contact us at 888.972.9573, wecare@supersoniccarwash.com, or visit any Supersonic Express Wash location.
Supersonic Express Wash 2020 terms and conditions.