Monthly FastPass Maintenance
Make changes to your account online:
Opens Email, Please provide Name and Contact Information of Account Holder.
Users who use email in web browser send to:email@example.com
Frequently Asked Questions
Do I need my FastPass to cancel my plan or update my credit card on file?
Yes, If you do not have your FastPass number please contact us.
I have a new vehicle. How do I transfer my FastPass to another vehicle?
If you have your FastPass number, please visit any location to transfer a new FastPass to a different vehicle. If you need your FastPass number, please contact us.
Can I change my plan type online?
No, you will need to stop by a location to change plans.
How long does it take for my plan to be cancelled?
Your plan will continue to be active until your next billing date. You may continue to wash your car during this time.
Will I receive a refund after cancelling my plan?
No, you will not receive a refund. Your plan remains active until your next billing date.
Will I receive an email confirmation after I change my credit card or cancel my plan?
Yes, you will receive an email confirmation after you submit your request.
What if I change my mind after I submit my cancellation request?
You will need to stop by a location to reactivate your plan.