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Unlimited Wash Club Maintenance

Make changes to your account online:


Commonly Asked Questions

Do I need my unlimited tag number to cancel my plan or update my credit card on file?

Yes, If you do not have your unlimited tag number please contact us.

Where is my unlimited tag number?

Your unlimited tag is located in the lower left hand corner of your windshield.

I have a new vehicle. How do I transfer my pass to another vehicle?

Please visit the wash location to transfer a new pass to a different vehicle.

Can I change my plan type online?

No, please visit the wash location to change plans.

How long does it take for my plan to be cancelled?

Your plan will continue to be active until your next billing date. You may continue to wash your car during this time.

Will I receive a refund after cancelling my plan?

No, you will not receive a refund. Your plan remains active until your next billing date.

Will I receive an email confirmation after I change my credit card or cancel my plan?

Yes, you will receive an email confirmation after you submit your request.

What if I change my mind after I submit my cancellation request?

You will need to stop by the wash location to reactivate your plan.

What if I want to reactivate my account?

You will need to stop by the wash location to reactivate your plan.

Why do I need a sticker on my window?

In order to sign up for Unlimited Ultimate car washes, an attendant must install a sticker at time of purchase to the windshield in order to identify you and your plan. This sticker contains a very sensitive electronic device, which is scanned every time you go through the Lane. It may not be removed or placed anywhere else. Tampering with the sticker will deactivate the chip and your plan will be undetectable as a result.

Can I cancel my plan?

When you pay, your plan is valid for one month from purchase date. You can cancel at any time, there is no contract, you can call the office or cancel in writing and mail to our main office.

Can a fleet of vehicles receive Unlimited washes?

Separate plans are available for fleets, taxis and limos. You must call office for information.

What if the wash is closed?

In the event that the car wash is closed due to weather conditions or maintenance, Unlimited Members are not entitled to any refunds or credits.

What if I have more than one vehicle?

The Unlimited Ultimate car wash is good for one vehicle. You would have to purchase another sticker for your other vehicle(s).