Fitzy's Car Wash

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VIP Platinum Club Maintenance

Make changes to your account online:


Frequently Asked Questions

Do I need my VIP Platinum Club tag number to cancel my plan or update my credit card on file?

Yes, If you do not have your VIP Platinum tag number please contact us.

Where is my VIP Platinum Club tag number?

Your VIP Platinum tag is located in the lower left hand corner of your windshield.

I have a new vehicle. How do I transfer my pass to another vehicle?

Please visit the wash location to transfer a new pass to a different vehicle.

Can I change my VIP Platinum Club membership online?

No, please visit the wash location to change your membership.

How long does it take for my membership to be cancelled?

Your membership will continue to be active until your next billing date. You may continue to wash your car during this time.

Will I receive a refund after cancelling my membership?

No, you will not receive a refund. Your membership remains active until your next billing date.

Will I receive an email confirmation after I change my credit card or cancel my membership?

Yes, you will receive an email confirmation after you submit your request.

What if I change my mind after I submit my cancellation request?

You will need to stop by the wash location to reactivate your membership.

What if I want to reactivate my account?

You will need to stop by the wash location to reactivate your membership.