Contact Us Today: Car Wash 704.892.1306 | Detail Shop 704.895.7900

Carolina Auto Spa

ONLINE STORE

We accept Visa, MasterCard, Discover, and American Express

Unlimited Wash Pass Maintenance

Make changes to your account online:


Frequently Asked Questions

Do I need my License Plate # to cancel my plan or update my credit card on file?

Yes, If you do not have your unlimited tag number please contact us.

I have a new vehicle or License Plate #. How do I transfer my pass to another vehicle?

Please visit the wash location to transfer your pass to a different vehicle.

Can I change my plan type online?

No, you will need to stop by the wash location to change plans.

How long does it take for my plan to be canceled?

Your plan will continue to be active until the end of the current month. You may continue to wash your car during this time.

Will I receive a refund after canceling my plan?

No, you will not receive a refund. Your plan remains active until the end of the current month.

Will I receive an email confirmation after I change my credit card or cancel my plan?

Yes, you will receive an email confirmation after you submit your request.

What if I change my mind after I submit my cancellation request?

You will need to stop by the wash location to reactivate your plan.

What if I want to reactivate my membership?

You will need to stop by the wash location to reactivate your plan.

If I am part of a group/family plan, what pass number should I use?

Only the group leader may update the credit card on file. If the group leader cancels, all members will be canceled as well.

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