Unlimited Account Management
Make changes to your account online:
Frequently Asked Questions
• I have a new vehicle, how do I transfer my pass to another vehicle?
If you have your pass number, please visit any Scrubadub location to transfer a new pass to a different vehicle. If you need your pass number, please call us at (508) 650-1155.
• Do I need my unlimited tag number to cancel my plan or update my credit card on file?
Yes, If you do not have your unlimited tag number please call (508) 650-1155 or email us at scrub@scrubadub.com.
• Can I change my plan type online?
No, you will need to stop by a location to change plans.
• How can I cancel my plan?
You may cancel your plan any time with at least 7 days written notice prior to your monthly recharge date. Verbal cancellations at a site or a voice message are not acceptable.
• How long does it take for my plan to be cancelled?
Your plan will continue to be active until your next billing date. You may continue to wash your car during this time.
• Will I receive a refund after cancelling my plan?
No, you will not receive a refund. Your plan remains active until your next billing date.
• Will I receive an email confirmation after I change my credit card or cancel my plan?
Yes, you will receive an email confirmation after you submit your request.
• What if I change my mind after I submit my cancellation request?
You will need to stop by a location to reactivate your plan.