VIP Membership Management
Make changes to your account online:
Frequently Asked Questions
• Do I need my unlimited tag number to cancel my membership or update my credit card on file?
Yes, If you do not have your unlimited tag number please contact us.
• How long does it take for my membership to be cancelled?
Your membership will continue to be active until the day before your renewal date. You may continue to wash your car during this time.
• Will I receive a refund after cancelling my membership?
No, you will not receive a refund. Your membership remains active until the day before your renewal date.
• Will I receive an email confirmation after I change my credit card or cancel my membership?
Yes, you will receive an email confirmation after you submit your request.
• What if I change my mind after I submit my cancellation request?
After your current 30 days has ended, stop by any location and we can reactivate your membership.